{"type":"rich","version":"1.0","title":"Preferred method for customer support online","width":800,"height":450,"canonical":"https:\/\/public.chartblocks.com\/c\/552cc03ac9a61d6645b1ea37","description":"The vast majority of online shoppers prefer to solve their problems themselves. This means it's important to have a comprehensive support, help or FAQ section with genuinely useful information.\n\nPreferred method of customer service when searching for service and products online. Survey by Conversion Green, March 2015.","html":"<iframe class=\"chartblocks-embed\" src=\"\/\/embed.chartblocks.com\/1.0\/?c=552cc03ac9a61d6645b1ea37\" height=\"450\" width=\"800\" frameborder=\"0\"><\/iframe>","provider_name":"ChartBlocks","provider_url":"http:\/\/www.chartblocks.com","thumbnail_url":"\/\/d3ugvbs94d921r.cloudfront.net\/552cc03ac9a61d6645b1ea37.png?width=356&height=200","thumbnail_width":356,"thumbnail_height":200}